Privacy policy

 

This Privacy Policy describes how Uexim LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit www.uexim.com (the “Site”), use our services, or make a purchase from us (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information depending on how you interact with our Site.

A. Information You Provide Directly

This may include:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment confirmation details

  • Account login credentials

  • Order history

  • Customer support messages

Providing certain information may be required to complete purchases.

B. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website

This data helps us improve website performance and security.

C. Information from Third Parties

We may receive information from:

  • Shopify Inc. (our ecommerce platform provider)

  • Payment processors

  • Shipping partners

  • Marketing and analytics providers

These providers process information on our behalf to complete transactions and improve services.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill orders

  • Communicate about purchases, returns, and support

  • Prevent fraud and enhance security

  • Improve website functionality

  • Send marketing communications (you may opt out anytime)

  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure our website

  • Remember user preferences

  • Analyze site traffic

  • Improve marketing performance

You may disable cookies in your browser settings. However, some features of the Site may not function properly.

For Shopify-specific cookie information, visit:
https://www.shopify.com/legal/cookies

We honor the Global Privacy Control (GPC) signal for California residents where applicable.

4. Sharing of Personal Information

We may share personal information with:

  • Payment processors

  • Shipping providers

  • IT and cloud service providers

  • Fraud prevention partners

  • Marketing and advertising partners

We do not sell personal information in exchange for money.

Some information may be shared with advertising partners to provide relevant ads, as permitted by law.

5. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no online system can guarantee complete security.

7. Children’s Privacy

Our Services are not directed to individuals under 16 years old.
We do not knowingly collect personal information from children.

8. Your Privacy Rights

Depending on your location (including California residents under CCPA), you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Opt-out of marketing communications

  • Opt-out of targeted advertising

To exercise your rights, contact us using the details below.

We will not discriminate against you for exercising your privacy rights.

9. International Data Transfers

If you access our Services outside the United States, your information may be transferred to and processed in the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

Uexim LLC
2401 Fountain View Dr
Houston, TX 77057
United States

Email: support@uexim.com
Phone: +1 (832) 234-6308

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Central Time – CST)