This website is operated by Uexim (“we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer to Uexim.

Uexim provides this website, including all information, tools, products, and services available from this site, subject to your acceptance of these Terms of Service (“Terms”), as well as any other policies and notices posted on our website.

By accessing our website and/or purchasing a product from us, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not access or use our website or services.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

1. Online Store Terms

By using this website, you confirm that:

• You are at least 18 years old; or

• You are using the website with the involvement or supervision of a parent or legal guardian where permitted by law.

You agree not to use our products or services for any unlawful or unauthorized purpose.

You may not violate any applicable laws or regulations while using our website or services.

2. General Conditions

We reserve the right to refuse service, cancel orders, or restrict access to our website for any lawful reason, including suspected fraud, abuse, or violation of these Terms.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our express written permission.

Payment information submitted through our store is processed using appropriate payment-processing and security systems.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability are accurate.

However:

• Product images may appear different depending on your device or screen settings.

• Product availability may change without notice.

• Product specifications may be updated when necessary.

• Products may be discontinued at any time.

• We do not guarantee that every product image will exactly represent the physical product in color, appearance, or size.

If we discover an error in product information, pricing, availability, or description, we reserve the right to correct the error and, where appropriate, cancel or modify an affected order.

4. Pricing

Product prices are displayed on our website and may change at any time without prior notice.

We reserve the right to correct pricing errors and to cancel orders placed at an incorrect price when necessary.

If an order is cancelled because of a pricing error, any payment collected for that order will be refunded to the original payment method, subject to applicable payment-processing procedures.

5. Orders and Billing

We reserve the right to accept, refuse, or cancel an order at our discretion for lawful reasons, including:

• Product availability

• Pricing or listing errors

• Incorrect billing information

• Suspected fraudulent or unauthorized activity

• Other circumstances that prevent us from fulfilling the order

You agree to provide accurate and complete billing, shipping, and contact information when placing an order.

6. Order Cancellations

Customers may request cancellation of an order within 6 hours of placing the order.

Cancellation requests must be submitted within this 6-hour period by contacting:

Email: support@uexim.com
Phone: +1 (832) 234-6308

After the 6-hour cancellation period, an order may have entered processing or shipment and cancellation may no longer be possible.

Uexim does not guarantee that a cancellation request submitted after the 6-hour period can be completed.

7. Shipping

Shipping methods, costs, processing times, and estimated delivery times are described in our Shipping Policy.

Available shipping options may include:

• Free Standard Shipping: $0 — estimated 10–15 business days

• Uexim Shipping: $4.90 — estimated 8–10 business days with tracking

• Uexim Fast Shipping: $8.78 — estimated 7–9 business days with tracking and shipping guarantee

Delivery times are estimates and may vary because of carrier delays, weather, holidays, customs processing, or other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address.

8. Returns and Exchanges

Uexim does not accept returns or exchanges for purchased items.

All purchases are considered final sale, except where a refund, replacement, cancellation, return, or other remedy is required by applicable law or approved by Uexim for a damaged, defective, incorrect, or materially different item.

For additional information, please review our Refund Policy.

9. Damaged, Defective, or Incorrect Items

If you receive a product that is damaged, defective, incorrect, or materially different from what you ordered, please contact us at:

support@uexim.com

Please provide your order number, a description of the issue, and clear photographs when applicable.

We will review the information and determine whether an appropriate resolution is available.

Depending on the circumstances, an approved resolution may include a replacement, refund, or another appropriate solution.

10. Prohibited Uses

You may not use our website or services:

• For any unlawful purpose

• To violate applicable laws or regulations

• To transmit viruses, malware, or malicious code

• To collect or misuse personal information belonging to others

• To submit false or misleading information

• To interfere with or compromise website security

• To attempt unauthorized access to our systems

• To engage in fraudulent or abusive activity

We reserve the right to restrict or terminate access to our website for violations of these Terms.

11. Third-Party Services

Our website may use third-party services, applications, payment providers, shipping providers, and other technology providers to operate our store and provide services.

Third-party services may have their own terms and privacy policies. Your use of those services may be subject to their applicable terms.

12. Disclaimer of Warranties

To the fullest extent permitted by law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be available;

• The website will be uninterrupted or error-free;

• All information will always be completely accurate or current; or

• The website will be free from technical issues or security vulnerabilities.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Uexim shall not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of our website, services, or products.

To the fullest extent permitted by law, Uexim's total liability relating to a particular purchase shall not exceed the amount you paid to Uexim for the product giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

16. Contact Information

Uexim

2120 Fountain View Dr
Houston, TX 77057
United States

Email: support@uexim.com
Phone: +1 (832) 234-6308

Business Hours:
Monday–Friday
9:00 AM–5:00 PM Central Time